Want to track your order? We’ll be sharing regular updates through email and on our Instagram. Thank you for your amazing support and patience. We can't wait for your item to arrive and hope you love it! Got questions? Reach out to us at: voidascension@gmail.com

How long does shipping take?
Delivery times depend on your location. Generally, orders take between 3 to 5 business days or 5 to 8 business days to arrive. You will see a more precise delivery estimate for your region during checkout.

How much does shipping cost?
Shipping costs are automatically calculated at checkout based on your delivery address and the weight of your order. 

Where can I track my order?
Once your order ships, we will send a confirmation email with your tracking details. If you have any questions or issues regarding your delivery, please contact us at voidascension@gmail.com.

What is your return policy?
If you are not fully satisfied with your item, you can return it within 14 days of delivery. Please ensure that the item is unused, unworn, and in its original packaging.

Who pays for the return shipping?
Please note that customers are responsible for covering all return shipping costs. Shipping fees from the original order are non-refundable.

How do I start a return or get help?
To initiate a return or if you experience any problems with your order, please reach out to our team directly at voidascension@gmail.com. We are here to help!